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Sale prices not shown

Karin Aug 12, 2014 11:39PM WEST

Hi

When I put items on sale and show the higher price as a comparison, only the higher prices get picked up in my feeds. This is obviously not good, since items are much less expensive than shown, which obviously affects traffic to my site.

Any advice would be appreciated.

Ps. - I know prices can be updated manually, but this is so time-consuming!

Thanks

5 Community Answers

Best Answer
Bella Mensa Dec 18, 2014 10:55PM WET

Hello its fixed, I have downloaded your feed and see both sales price and retail prices mapped. http://screencast.com/t/5RCIjzN1 google takes sales price as the actual price. Make sure you send the feed link on retailtower pro to replace to old link at your google merchant account center. I can set a conference call with you to further discuss this. Let me know which time works for your.

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Bella Mensa Aug 13, 2014 05:02PM WEST RETAILTOWER Agent

Thank you for your continuous usage of Retailtower, We have listened to your feedback and upgraded the system. It is in private beta now and we will want to get your feedback early to be able to incorporate before launch.

Most of the issues you have raised have been resolved in this new app. What we want is honest feedback on what we are doing right to help encourage us and what we are doing wrong to help improve upon the app.

It is not 100% complete but 100% better than our previous app. Give it a try and thanks for your feedback

Visit: http://pro.retailtower.com/signup to start testing the new RetailTower

Up 0 rated Down
Bella Mensa Oct 21, 2014 02:50PM WEST RETAILTOWER Agent

Hello this has been resolved in the new retailtower http://apps.shopify.com/retailtowerpro

Up 0 rated Down
Bella Mensa Best Answer Dec 18, 2014 10:55PM WET RETAILTOWER Agent

Hello its fixed, I have downloaded your feed and see both sales price and retail prices mapped. http://screencast.com/t/5RCIjzN1 google takes sales price as the actual price. Make sure you send the feed link on retailtower pro to replace to old link at your google merchant account center. I can set a conference call with you to further discuss this. Let me know which time works for your.

Up -1 rated Down
kevin Dec 18, 2014 10:58PM WET
this has not been fixed. It's still mapping the full retail price, not the sale price.
Up -1 rated Down
Ryan Dec 18, 2014 10:58PM WET
Has there been any resolution for this yet?

The pro link above doesnt take me to anything different.

Basically, sale prices do not show up on the feed, it only looks at the original price.

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