My website is under shopify and I am unable to log in.
Hello for shopify users, go to your shopiy store admin and under apps you will see retailtower. just click on it. see http://screencast.com/t/crrTNIoNP
Hello how many accounts do you have on retailtower. firstname.lastname@example.org is a bigcommerce account and it exist on retailtower. but you first made complaint over inability to log in to your shopify store. for the shopify log in you have to log in to your shopify store, under apps you will see the retailtower installation. click on it to login. for the bigcommerce account you have to login with your creditials. if you have difficulty, let me reset your details.
You might want to reset your account password if your are still unable to log in