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Slow Step 2 on first time upload

Yu Xia Jun 18, 2012 11:36PM WEST

I have tried several times to upload my inventory, but it looks too slow. It is still saying:Please wait while we save your inventory..., I have been waiting for more than 3 hours.

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Bella Mensa Jun 19, 2012 09:03PM WEST RETAILTOWER Agent

This might be due to slow server of volume of inventoy, but 3 hrs is abnormal, just refresh the page to start again

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Cemre Oct 07, 2013 12:57PM WEST
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Bella Mensa Oct 07, 2013 12:57PM WEST RETAILTOWER Agent

If you are a magento user mostly this is because you need to change the permissions of our plugin on your server for it work well.
Normally if you go to our plugin you will see internal server error in that case you need to change permission. When done you login again and fetch your products from your dashboard.

Check this link : http://forum.retailtower.com/customer/portal/articles/396094 to help

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