Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Page not found

Seth Apr 17, 2012 05:15PM WET

I have installed the plugin and changed the file permission of the productapi.php to 644, but when I navigate to mydomain.com/productapi.php, get page not found. Why is it so? I see the file at the root of my folder.

Up 3 rated Down
Bella Mensa Apr 24, 2012 01:23PM WET RETAILTOWER Agent

The permission 644 works for about 95% of our users. Few users use 755, 775 or 777. Just try any of these permissions and visit yourdomain.com/productapi.php to if the xml is generated.

Up 7 rated Down
Bella Mensa Apr 24, 2012 01:28PM WET RETAILTOWER Agent

You may also contact your hosting guys to help you.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@retailtower.com
http://assets2.desk.com/
false
retailtower
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete