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Latest feed update reverted to old feed

Haewon Kye Apr 10, 2012 04:37PM WET

I've been submitting feeds via URL from my Shopify shop and it worked fine until today. I noticed that it's pulling an old feed. New products in our shop within the last month or so is not showing up.

Could you please advise? Actually there was a small hiccup last week (or 2 wks ago) when all the category setting disappeared and I had to categorize all products again. Usually only newly added products had to be categorized.

Up 5 rated Down
Bella Mensa Apr 11, 2012 11:26AM WET RETAILTOWER Agent

Retailtower automaticall updates inventory from shopify store, but if for some reasons your newly added products are not pulled, you can update your inventory manually on feedmanager.
See how to update products
Remember to select REFRESH CURRENT INVENTORY before fetching in order not to loose your saved categorization. After that create new feed, categorize your newly imported products and save feed.

Up 1 rated Down
Bella Mensa Apr 30, 2013 03:41PM WEST RETAILTOWER Agent

is there any problem?

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