Support Center

RetailTower Tricks

  • Feed with Only 1st Variant

    Hi, I'm trying to use your platform to create a merchant feed that I can use for remarketing. I would ...

    1 Agent Answer 0 Community Answers Oct 14, 2017 07:06PM WEST
  • Sale Price

    Hello, I would like to ask you, the retail tower can only show me the actual price but not if it is sale or no...

    1 Agent Answer 0 Community Answers Jul 30, 2015 01:03PM WEST
  • Sale prices not shown

    Hi When I put items on sale and show the higher price as a comparison, only the higher prices get picked up...

    3 Agent Answers 2 Community Answers Aug 12, 2014 11:39PM WEST
  • Hello, I am unable to login

    My website is under shopify and I am unable to log in.

    3 Agent Answers 0 Community Answers Dec 20, 2012 12:50PM WET
  • Adding a second store

    I was wanting to add another store but having trouble. I have the the extension installed and tested fine. Whe...

    1 Agent Answer 0 Community Answers Dec 17, 2012 01:58PM WET
  • Crawler visit emails - how to disable email notification

    Every day I get email notifications on crawler visits. How can I disable the notifications? Google picked ...

    1 Agent Answer 0 Community Answers Jun 23, 2012 01:42AM WEST
  • Manufacture/brand column always show the product title

    Hi, First of all, I want to say I love your service. Keep up the great work. I have 2 questions: 1. When...

    2 Agent Answers 1 Community Answer May 10, 2012 04:27PM WEST
  • Items deleted from feed manager cannot be reimported

    I deleted my products from the feed manager. now when i try and update the inventory to re-add them, no produc...

    2 Agent Answers 0 Community Answers Apr 28, 2012 02:02AM WET
  • Page not found

    I have installed the plugin and changed the file permission of the productapi.php to 644, but when I navigate ...

    2 Agent Answers 0 Community Answers Apr 17, 2012 05:15PM WET
  • Latest feed update reverted to old feed

    I've been submitting feeds via URL from my Shopify shop and it worked fine until today. I noticed that it...

    2 Agent Answers 0 Community Answers Apr 10, 2012 04:37PM WET
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