Support Center

GTIN / UPC missing

Last Updated: Jul 31, 2014 05:36PM WET
This happen when your GTIN, UPC, EAN or ISBN field is empty, or your store GTIN, UPC, EAN or ISBN header is named differently than the above. In the case of NOT having them at your store, you can
   i.   Insert them at your shop then update your feed on Retailtower
   ii.  Edit your products on Retailtower and insert them, then generate the feed again.
In the case of naming your GTIN, UPC, EAN or ISBN header different from what we recognize,
   i.   You can rename the headers back to GTIN, UPC, EAN or ISBN
   ii.  Use the mapping tool at the settings section to map your GTIN, UPC, EAN or ISBN header to our header. 
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